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AURELLE Help Center

FAQ

30 Day Swimsuit Trial - (Last Updated: 8/20/19)

How do I know if I am eligible for the 30 day swimsuit trial?

INTRO: How do I start the trial?

DURING 30 DAYS: I love my swimsuit! Do I need to do anything?

DURING 30 DAYS: Im not in love with the swimsuit, what do I do now?

Ordering

How do the swimsuits fit? (runs small, true to size, or runs large)

How do I use an AURELLE Gift Card/Store Credit?

Can I have a discount?

Shipping

How can I get free shipping?

How long does shipping take?

How much does shipping cost?

How long does international shipping take?

Returns

How can I make a return?

How long do I have to make a return?

What makes me eligible for a return?

How long will it take to get my store credit after sending my return?

Can I get my shipping costs refunded?

Return To Sender Packages

Support

HOW QUICKLY CAN YOU ANSWER MY QUESTION?

CAN I CHANGE MY SHIPPING ADDRESS AFTER MY ORDER HAS BEEN PLACED?

HOW LONG IS THE PROCESSING PERIOD?

WILL MY ORDER COME IN ONE PACKAGE?

OUT OF STOCK/BACK ORDERED ITEMS?

DO YOU SHIP INTERNATIONALLY?

CAN I TRACK MY ORDERS?

Size Chart

AURELLE Size Chart